Globa Vitae operates a global nutraceutical ecosystem and performance marketing platform (the "Platform"). This Privacy Policy describes how we collect, use, and share personal information when you visit our website, apply to become an Advertiser or Publisher, or use our services.
1. Information We Collect
We collect information to provide and improve our Platform and services.
A. Information You Provide Directly (Account & Onboarding Information):
This information is typically provided by Advertisers and Publishers to use our services:
- Identity and Contact Data: Name, email address, phone number, physical address, and country of residence.
- Professional/Business Data: Company name, business registration details, VAT/Tax IDs, business contact information, and details about your nutraceutical brand or publishing capabilities.
- Financial Data: Bank account details, payment processor information, and billing information necessary for payment routing and financial transactions within the ecosystem.
B. Information Collected Automatically (Usage Data):
When you access the website or Platform, we automatically collect:
- Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, location, operating system and platform, and other technology on the devices you use to access the website.
- Usage Data: Information about how you use our website, including navigation paths, time spent on pages, referral sources, and interaction with our services (e.g., funnel customization, subscription logic usage).
- Tracking Data: We use cookies, web beacons, and similar tracking technologies to track activity on our service and hold certain information. This is especially relevant given our use of a full-scale ad infrastructure, compliance tools, and AI technology for performance tracking on Meta, TikTok, and Google.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Maintain the Platform: To register you as an Advertiser or Publisher, facilitate connections between you, manage your account, and operate our global infrastructure, fulfillment, and multi-region payment routing systems.
- Service Delivery and Support: To provide A-Z operational support, integrated CRM, customer support systems, and manage the full customer lifecycle, billing, and subscription continuity flows.
- Financial Transactions: To process payments, commissions, and manage the full nutra payment ecosystem.
- Performance and Compliance: To operate our ad infrastructure, enhance it with compliance tools and AI technology, ensure compliance with FDA-approved options, worldwide GEO approvals, and platform rules (Meta/TikTok/Google).
- Communication: To send you service announcements, administrative messages, exclusive offers, newsletters, and marketing materials.
- Security and Legal: To prevent fraud, enforce our Terms and Conditions, and comply with legal obligations (e.g., tax, accounting, or court orders).
4. Sharing Your Information
We may share your personal information with the following parties:
- Ecosystem Partners: We share necessary information with our Advertisers (if you are a Publisher) or Publishers (if you are an Advertiser) to facilitate the partnership and manage the delivery of Offers.
- Service Providers: Third parties who perform functions on our behalf, such as payment processors, fulfillment and logistics partners (for worldwide fulfillment), data analytics providers, and IT service providers.
- Legal and Regulatory Bodies: When legally required to do so, to respond to governmental requests, or to protect our rights or the safety of others.
5. International Data Transfers
As a global platform based in Greece (European Union), we process data within the EU. However, due to the nature of our worldwide fulfillment and multi-region payment routing, your data will be transferred to and stored in jurisdictions outside the European Economic Area (EEA). We ensure any transfer complies with applicable laws, and we implement safeguards such as standard contractual clauses to protect your data.
6. Your Data Rights
Depending on your location, you may have rights regarding your personal data, including the right to access, correct, delete, restrict processing, or port your data. Please contact us at info@globavitae.com to exercise these rights.
7. Changes to this Privacy Policy
We may update this policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.